FAQ

What does your service offer?

Our service helps you gain a guaranteed number of extra Facebook likes, Instagram Likes, or Instagram Followers. We help put your page, photo, or status update in front of the right targeted audience that helps you achieve greater social media success. With our social media marketing service, you would receive a guaranteed number of extra likes and fans on your social media pages.

How does your service work?

The way that our service works is that we invite people to check out your page or social media content. This happens on a large scale to help you gain more likes and social media engagement quickly. The invites are sent out to members of groups and pages that are related to your content and meet any targeting requirements that you provide to us. This process steadily continues until we get you at least as many likes or followers as you have ordered.

What is free targeting and how does that work?

If you have some information about your page or the types of fans that you're trying to attract that you'd like to let us know about, please include that in the order form within the "targeting description" field when you place your order. Any information that you can tell us about your page or your desired audience (keywords, location, characteristics, etc) can help us customize your order to better fit your fan page's needs. Some of our competitors charge an additional 20% fee for extra targeting and this included in our service for free.

I just placed an order. How long does it take to get my likes or followers?

Thanks for your order! We start working on fulfilling your order as soon as we receive it. On average, once our service has started, it takes about 24-72 hours for it to take effect. You will receive a confirmation when we receive and process your order. Average delivery times are stated right above the Buy Now button on the website.

Can I get Facebook likes on my website, photo, post or anything else besides a business page?

Yes, we can help you as long as there is a Facebook like button on the URL you submit so we can measure the service that we provide. All you have to do is submit the URL to the item you're trying to promote within our order form.

Is this a one-time fee or a monthly payment?

You are safe. All services that we offer involve a 1-time payment where you get a certain number of likes. We don't even offer any kind of subscription services as we believe that you should have full control over your growth rates. If you're a band for example, you might want to do more promotion in months where you're releasing a new album rather than going on a break. Using individual payments rather than locking you into a subscription gives you more control over your growth rates.

Do you offer any other services besides Facebook likes?

Yes! We now also offer the same high quality marketing service for getting more Instagram likes and followers as well. We don't create and post content for you or design your Facebook page cover - we are marketing experts and specialize in promoting your page. Some other social media services offer alternative services like Twitter followers, Reddit Upvotes, Soundcloud Plays, and Pinterest Pins and ultimately end up providing a poor experience with a wide array of services. We want to provide an exceptional experience by focusing on a smaller number of services. However, we are always examining the social media landscape and may offer new services in the future when we're ready to provide the same quality experience. So please bookmark us and check back soon.

I don't have any Bitcoins. Can I still place an order?

We can help you out just as soon as you get some Bitcoins. There are numerous exchanges, or places where you can convert different types of currency into Bitcoins, but some interesting sites to check out are Coinbase,Bitsquare, and Localbitcoins. Once you get that, all you have to do is place an order and send a payment. It is very easy!

I want to promote a photo or my status update. Can I still place an order?

Yes, many people are also interested in promoting a favorite photo or a funny status update for a contest. Our service can promote either content in addition to the traditional business page.

Is your service secure, safe, and private?

Absolutely! We never ask you for your password or administrative access. A large portion of our business comes from our satisfied repeat customers who know that we are discreet and provide a high quality service that provides a lasting benefit to any page that uses it. Additionally, we have a secure (HTTPS) website and only accept payment via Bitcoins so your personal credit card or bank details are NEVER handled by us.

I want to try out your service, but the price is too much. Can I please have a coupon?

No. We currently offer 8 different package sizes for all of the services that we offer that are suitable for just about any budget range. We make no apologies for our prices being a little bit higher than the market average - we provide 24/7 customer service and deliver an extremely high quality product. There are admittedly services that offer hundreds of low quality, fake, foreign likes or followers that leave your page a few days later for just a few dollars. If you want free Facebook likes or very cheap Instagram Followers, we might not be the best fit for you. If you want a legitimate, high quality service provider, then you will definitely be pleased with the service that you receive.

Seriously, can I please have an extra coupon?

Ok, because you asked super-nicely. Please check out our Happy New Year 2016 Mega Sale! It is available for all of the services that we offer. Any 3 orders of 1,000 or more likes/followers qualifies for an additional free package that's the same size as the smallest package in that group of 3 purchases. This is effectively a 25% discount off of our already super-competitive rates. For instance, buy 3 packages of 1,000 likes and get 1,000 extra Facebook likes for free! For our enterprise clients, buy 3 packages of 50,000 likes and earn an additional package of 50,000 likes for free! This is definitely the right way to start the New Year! The best part is that you can use this discount offer as many times as you want for multiple groups of 3 orders. And as long as your first purchase is made before the the discount program end date, we'll honor this extra offer for at least 3 months after the discount closing date.

We're an interactive design agency/marketing firm that wants to use your service for many clients. How can you help us out?

We love developing positive, long term business relationships with all of our valued customers. If you're a representative of an agency that might be able to use our services and have any special requests or questions for us, we'd love to hear from you. Simply contact us if you have any special needs or additional questions.

Why do you only accept Bitcoin as payment?

As one immediate bonus, we are able to offer lower prices because we can avoid bank and credit card fees, and we pass this onto our customers to get even more orders! Also, SocialShark.us is a forward-thinking social media company and Bitcoin is a futuristic digital technology that we think could have a great deal of future impact.

I still have some other questions. How can I get some extra help with a question or order?

We are online 24 hours a day, 7 days a week, 365 days a year. Please use the chat widget located on the bottom left or use our contact form to send us a message. We will always quickly respond to any questions that you have.